Easy & Hassle-Free Returns

Easy & Hassle-Free Returns

We make returning your tree simple and convenient!

1. Contact Us

Reach out to our customer service team via email or phone to request a return.

2. Order Confirmation

We’ll confirm your return request and schedule a pickup at no extra cost.

3. Prepare the Product

Please pack your tree securely, preferably using the original packaging if possible.

4. Product Pickup

Our shipping partner will arrive at the scheduled time to collect your tree.

5. Product Inspection

Once we receive the returned tree, our team will inspect its condition to ensure there’s no damage.

6. Refund

After approval, your full refund will be processed within 7–10 business days.

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